Team Administrator
On Site
- Full-time
- Emil Dale Academy
We are seeking a Team Administrator to provide administrative and front-of-house support, manage emails and phone calls, assist with student services, payments, and event coordination, and support productions, including evening and weekend work during show seasons.
Requirements: Customer service or hospitality experience, excellent written and verbal communication skills, strong organisational abilities, and proficiency in Microsoft Office (preferred).
Apply: Send CV and cover letter to accounts@emildale.co.uk | Start date: August/September 2026
Full-time | £25,000 - £27,000 | Emil Dale Academy
Team Administrator - Job description
Post title: Team Administrator
Responsible for: No direct reports
Reports to: Office Manager
Post Duration: Permanent
Hours: 40 hours per week
Start date: August / September 2026
Salary: £25,000 - £27,000 depending on experience
Holiday 28 days annual leave per year (inclusive of bank holidays). Annual leave must be taken outside of term time.
Job summary
Emil Dale Academy is a full-time professional Musical Theatre Academy based in Letchworth Garden City, Hertfordshire. We are fast becoming the UK's number one choice for training specialising in Musical Theatre offering a BA Hons Degree Course, 2 Year Sixth Form & 1 Year Foundation courses.
As the Team Administrator you will play a key role in supporting the daily operations of the college, while supporting key events throughout the year. This dual role requires strong organisational, communication, and multitasking skills. You will be responsible for ensuring the smooth running of the college’s administrative functions within the student services team, and supporting successful internal and external events, including open days, auditions, productions (front of house) and workshops.
Hours:
• During term time, shifts will be between 7.00am - 3pm, or 9.30am - 5.30pm and this is scheduled on a monthly basis. There will be some weekend working required, scheduled in advance.
• During show seasons (March and June), hours can vary but you will be expected to work evenings.
• Outside of term time, hours are Monday - Friday 8.30am – 4.30pm
Responsibilities:
• To provide a courteous, professional, helpful, efficient and prompt service to the students and staff at the Academy.
• To answer and redirect telephone calls promptly and efficiently, and to follow up on voicemails.
• To respond to emails efficiently and help maintain acceptable levels of emails in the inboxes.
• To help open and/ or close the buildings at the start and end of the day (depending on which shift you work).
• To receive post and goods for the academy.
• To greet visitors including visiting tutors.
• To assist with daily absence checking and student support.
• To take payments and maintain appropriate records both for in-house purchases and over the phone.
• To assist with keeping the reception area and office clean and tidy, and help report on any maintenance issues within the academy grounds.
• To assist with registration and administration for events such as open days and auditions (including some weekend working).
• Act as the primary point of contact during event days, ensuring smooth execution and troubleshooting any issues on the day.
• Support volunteers and staff working at events, including ushers, animation team, guest staff and tutors.
• To assist with productions including working evenings and weekends during production runs (note* we only run productions for a maximum of 21 days per year).
Personal Specification
Qualifications/ Specialist Knowledge
• Knowledge of Microsoft Office packages preferred but not essential.
• Educated to A Level standard as a minimum (including minimum Grade 4 in English Language and Mathematics at GCSE) or equivalent vocational qualifications.
Experience
• Experience of working in a customer-focused role.
Skills
• Fluent written and spoken English skills.
• Excellent spelling and grammar are essential.
• Excellent problem-solving skills and adaptable to changes.
• Proactive and able to use initiative to help forward think and plan.
• Ability to demonstrate a customer focused and positive approach.
• Be a clear communicator, both orally and in writing with good interpersonal skills.
• Excellent telephone manner.
• Have good planning, organisational and numeracy skills.
• Be able to combine attention to detail and thoroughness whilst still achieving deadlines.
• Have the ability to work quickly and accurately.
• Excellent proof-reading skills.
• Able to work effectively in a team.
• Ability to manage changing priorities and deadlines.
Attributes and Behaviour
• Planning and organising.
• Works in a planned and structured way.
• Uses own and others time effectively.
• Sets own priorities in conjunction with team and area objectives.
• Plans workload and tasks in a systematic way.
• Ensures that all activities are completed on time.
• Uses systems and tools to ensure records and audit trails are clear and up to date.
• Keeps work systems up to date, neat and tidy.
• Ensures that others know how process and systems work.
• Maintains flexibility in work plans to allow for changing circumstances.
All staff at Emil Dale Academy are required to:
• Carry out their responsibilities with regard for all Emil Dale policies and procedures.
• Accept responsibility for ensuring that all policies and procedures in relation to Health and Safety are adhered to.
• Respect the confidentiality of data stored electronically and by other means in line with GDPR and Data Protection.
• Undertake duties as may reasonably be expected within the scope and grading of the post.
• Be professional, cooperative and flexible in line with the needs of the post and the college.
• Have a valid DBS certificate (can be obtained through the college if required).
Social Media Freelancers
On Site
Social Media Freelancers: Videographer (even using phones), Graphic Design, Copy (On-site at Emil Dale Academy Letchworth)
We’re looking to connect with talented freelancers to support Emil Dale Academy’s social content and storytelling. You must be able to work on site at Emil Dale Academy.
Roles we’re looking for:
Reels / TikTok Filmmakers:
You can shoot clean, punchy short-form content on a phone
You understand what performs on TikTok and Instagram
You can edit your own footage (essential)
Copy + Caption Writers
You write strong hooks and clear captions
You understand tone of voice and storytelling
You can keep messages sharp, simple, and engaging
Social Media Co-ordination
You can lead the content flow and keep everything moving
You’re confident shaping the overall narrative and “head of storytelling”
Graphic Design (Social)
You design quickly and cleanly for social (stories, post templates, thumbnails, overlays)
You have great taste and a strong eye for brand consistency
Simple motion/animation skills are a plus
What to send:
Email beatrice@emildale.co.uk
A quick intro (what you do + what days you’re available)
Links to your work (TikTok / IG / portfolio / showreel)
Subject line: Freelance Content Creation
Day rates: to be discussed (based on experience).
Closing date: 28 February 2026
Jazz Dance Teachers
On Site
Location:
Emil Dale Academy, Letchworth Garden City, Hertfordshire
Position Type:
Freelance
Start Date:
We’re currently accepting expressions of interest from professionals who are passionate about Jazz. While we don’t have an open position right now, we’d love to hear from you.
About the Role:
Emil Dale Academy are open to accepting expressions of interest from experienced and inspiring Jazz Teachers. You will deliver high-quality, industry-relevant training to students across our Sixth Form and BA (Hons) Musical Theatre programmes.
We’re looking for teachers with strong technical foundations, confident choreography skills, and a clear understanding of the stylistic demands of commercial, technical and musical theatre jazz.
Key Responsibilities:
Teach weekly jazz technique classes to students aged 16+
Deliver performance-driven choreography in various jazz styles
Support student development in strength, flexibility, precision, and storytelling through movement
Work collaboratively with the wider Dance and Musical Theatre faculty
Essential Requirements:
Proven experience teaching jazz in a vocational or professional training setting
Strong understanding of musical theatre and commercial jazz styles
Ability to tailor teaching to different technical levels within one class
A professional, passionate, and student-focused approach
Desirable:
Professional experience as a dancer in musical theatre or commercial performance
Choreographic experience for showcases, productions or competitions
Familiarity with current West End and commercial dance expectations
To Apply:
Please send your CV and a short cover email outlining your experience and availability to
recruitment@emildale.co.uk with the subject line: Jazz Teacher Application.
Technical & Repertoire 1 to 1 Singing Teachers
On Site
Location: Emil Dale Academy, Letchworth Garden City, Hertfordshire
Position Type: Freelance / Part-Time, Term-Time Only
Start Date: We’re currently accepting expressions of interest from professionals who are passionate about 1:1 singing. While we don’t have an open position right now, we’d love to hear from you.
About the Role:
Emil Dale Academy is open to hearing from experienced, passionate and industry-aware 1:1 Singing Teachers. You will deliver high-quality technical and/or repertoire-based tuition to musical theatre students across our Sixth Form and BA (Hons) Musical Theatre programmes.
Key Responsibilities:
Deliver weekly 1:1 singing lessons focused on technique and repertoire
Support students with basic vocal health, audition preparation and confidence
Essential Requirements:
Proven experience teaching 1:1 singing lessons, preferably in a vocational or higher education setting
Strong understanding of vocal technique and musical theatre repertoire
Ability to teach students of varying technical levels and learning styles
A professional, supportive, and student-centred approach
Desirable:
Knowledge of Estill, IVA or similar methodologies
Professional performing background in musical theatre
Familiarity with current West End audition standards and trends
To Apply:
with the subject line: 1:1 Singing Teacher Application.
