Terms & Conditions

Fees

1 Emil Dale West End Excess is a termly commitment - if you choose to leave the school part way through a term, you will still be required to pay your fees in full.

2 All fees must be kept up to date - if fees are not up to date (i.e. paid by the date specified on the tariff sheet), the member will not be allowed to participate in class and may affect their participation in productions or place in the school entirely. Emil Dale West End Excess reserves the right to not teach members who are not up to date with their fees.

3 If you are late paying your fees (i.e. paid after the date specified on the tariff sheet), a 10% administration fee will be added to your account - this is non-negotiable.

4 The deposit is non-refundable under any circumstances unless a place is not granted.

5 Emil Dale West End Excess reserves the right to retain money earned through Dale Hammond Associates (DHA) to contribute towards unpaid/late fees.

6 No fees can be reimbursed or transferred for missed sessions.

Attendance

1 If you are aware of any dates in advance that you are unable to attend, email info@emildale.co.uk stating the member name, date and reason for absence

2 If you are unable to attend a session on the day due to illness/ unforeseen circumstances, you must email info@emildale.co.uk or call 01462 677808. Please leave a voicemail if the call is unanswered.

3 You must let us know if you are going to be late - email info@emildale.co.uk or call 01462 677808. Please leave a voicemail if the call is unanswered.

4 EDSA is a termly commitment (please note, if you leave early in the term, the member will still be expected to pay the full term fees)

5 Unauthorised absences will not be tolerated and can affect casting in productions and in some cases, the member’s place in the school

6 Please arrive approximately 15 minutes early, ready to start the session at the start time

7 EDSA will always aim to finish classes promptly; we expect members to be picked up within 15 minutes of the session ending.

Preparation for class

1 Wear suitable clothing - members will be participating in dance/ movement classes - jeans are not suitable, however Emil Dale West End Excess does not require students to purchase full dance attire for weekend sessions.

2 During show terms, it is useful for students to bring a device to record vocals on to practice at home.

3 It is useful for students to have paper and a pen/pencil to write down any notes from their sessions.

4 Please ensure you are signed up to our mailing list; we often send updates and details of additional call times during shows. Please check your emails every Thursday, particularly in show term when extra FREE sessions are added.

5 Bring enough food/ drink to get you through the session - refreshments are available at the cafe.

6 You must bring your membership card every single week - if you lose your membership card then it is £5 to replace it.

Behaviour & attitude

1 Everyone should be treated with respect; Emil Dale West End Excess has zero tolerance for verbal or physical abuse towards any other members or teachers/staff, and reserves the right to dismiss a student immediately if they have demonstrated bad behaviour.

2 Phones, ipads, ipods and similar devices should not be used in class unless at the request of a teacher.

3 Members should always thank their teachers at the end of the class.

General

1 Emil Dale West End Excess is not responsible for any lost property or items of value brought to the building; we strongly urge students not to bring valuables to their sessions.

2 Emil Dale West End Excess may ask you to provide some small items of costume for productions; this will be kept to a minimum and you will be given as much warning as possible in order to give you time to purchase the items.

3 Parents/ Guardians must be contactable at any time during the Emil Dale West End Excess session, and it is the parent/ guardian responsibility to inform the team of any changes to medical conditions or emergency contacts.

4 Chewing gum and glass bottles are not permitted on the premises.

5 Smoking is not permitted on the premises.

6 Food containing nuts are not permitted on the premises (please note we have several members with severe nut allergies)

7 Food or drink (except water) must not be consumed during classes.

8 Emil Dale West End Excess has an Open Door policy; if you have any problems, worries or feedback to give please contact the office via email info@emildale.co.uk to book a meeting with a member of the team or to discuss your queries.

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